Last updated: 17 April 2026

1. Who we are

Surat Dreams ("we", "our", "us") operates the Surat Dreams mobile app, connecting buyers with trade exhibitions and manufacturers in India.

Operated by: Surat Dreams
Address: 116-117, 2nd Floor, Rajhans Imperia, Ring Road, Surat 395002
Contact: info@suratdreams.com

Governed by India's Digital Personal Data Protection Act, 2023 (DPDP Act).

2. What we collect

You provide:

• Mobile phone number (OTP login)
• Name, email, profile photo
• Event registrations and RSVPs
• Complaints or feedback (text + photos)

Collected automatically:

• Device model, OS version, app version
• IP address and approximate location
• Push notification token
• Crash reports and analytics
• Search queries

We do NOT collect:

• Contacts, SMS, call logs
• Background location
• External files
• Advertising identifiers

3. How we use it

• OTP login & authentication
• Show relevant events & products
• Process registrations
• Send notifications & updates
• Customer support
• Security & fraud prevention
• Legal compliance

We do NOT sell your data or use it for advertising.

4. Who we share it with

• Google Cloud (India)
• MSG91 (OTP SMS)
• Firebase (notifications)
• Razorpay (payments)
• Law enforcement (if required)

No data shared with advertisers.

5. Where your data lives

Stored in India (Mumbai region). Encrypted using TLS & AES-256.

6. How long we keep it

• Active account: while you use the app
• Deleted accounts: 30–90 days cleanup
• Legal records: up to 7 years

7. Your rights

• Access your data
• Correct data
• Delete account
• Withdraw consent

Email: privacy@suratdreams.com

8. Children

Only for users 18+. No intentional data collection from minors.

9. Security

We use encryption, access control, and monitoring systems.

10. Changes

Users will be notified before major updates.

11. Contact

Email: privacy@suratdreams.com
Grievance Officer: Nilesh Pathak
Address: Surat, India